PMO-PM

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.

HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark.

It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled

Here is an opportunity is to be part of HCL Technologies

PMO- PM:

EXPECTATIONS AND TASKS:

• As Community Manager, you are the interface between the technical organization and the end user community. This role includes the following responsibilities
• Responsible for the creation and strategy of programs between the IT service team and the end user community, ensuring that the products are delivered and consumed as intended.
• Build a trusted brand presence, both virtually and in person, by moderating sessions and events, creating impactful content, and researching and adopting trends.
• Have excellent communication and interpersonal skills
• Technical understanding around the capabilities of the Microsoft 365 suite, and the ability to demonstrate it and influence within groups.
• Act as a liaison between the business and the IT organization, relaying the requirements and feedback from both sides.
• Build a culture around collaboration and continuous learning.
• Perform administrative tasks to maintain programs/events that drive adoption and improve user experience.
• Creation of content to help improve adoption and user experience
• Product Owner for an application that assists in adoption and user experience.
• Identify and monitor the adoption of Microsoft 365 Suite and programs to assist in adoption.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES:

• Professional education or study in Project Management, Information Technology, Communications/Marketing or equivalent
• Hands-on experience with stakeholder engagement. Managing customer issues & escalations
• Extensive experience with customer engagement methodologies and service lifecycle
• Excellent coordination and organizational skills
• Change Management experience
• Team player
• Advanced communication and presentation skills
• Fluent in English mandatory. German beneficial.