**Company Description**

Herondale strives to build enduring legacies by providing strategic guidance and support to businesses transitioning to the next generation. Our passion is building great things with great people. We are actively acquiring businesses, hotels and real estate across the United States, Europe and Asia.

**Location:** Remote with 25-50% travel - UK or EU - Near a major airport

**Experience Level:** 5-7+ Years in Hospitality Management

**Job Description:We are seeking a dynamic and experienced Hotel Portfolio Manager to lead and manage our hospitality operations across numerous hotel locations. The ideal candidate will have 5-7+ years of proven experience in hospitality management, with a strong background in delivering exceptional guest experiences, overseeing operations, and leading teams. The role requires strategic thinking, excellent communication skills, and the ability to thrive in a fast-paced environment. Starting date will be Q3/4 2025 or Q1 2026.Key Responsibilities:**

*   Work alongside individual hotel managers to develop and implement operational strategies to enhance guest satisfaction and business performance.
*   Oversee daily needs of individual hotel managers.
*   Provide periodic performance and planning reporting to upper management.
*   Lead and mentor hospitality teams to deliver outstanding service.
*   Manage budgets, forecasts, and financial reports to achieve business goals.
*   Collaborate with other departments to ensure seamless operations and guest experiences.
*   Stay updated on industry trends to drive innovation and improvement.
*   Fully remote job with travel 25-50% of the time to hotel properties.

**Qualifications:**

*   5-7+ years of hospitality management experience.
*   Experience at a hospitality REIT a plus.
*   Strong leadership and team-building skills.
*   Exceptional problem-solving and decision-making abilities.
*   Excellent communication and interpersonal skills.
*   Experience in budget management and financial reporting.
*   Must reside near a major airport, ideally in major UK or EU city.
*   4 year College degree - post-graduate work a plus.

**What We Offer:**

*   Competitive pay.
*   Flexible time off.
*   Opportunity for a full-time role with potentially a path to partnership.
*   Exposure to large-scale, high-impact commercial hospitality projects.
*   Collaborative and entrepreneurial team culture.

**How to Apply:**

If you are a driven professional with the expertise to make a significant impact on our commercial development initiatives, we want to hear from you. Please submit your resume and a brief cover letter outlining your experience and interest in this opportunity to hello@herondale.co or apply within.

If you are passionate about hospitality, have a strong track record in leadership, and are a self-starter, we would love to hear from you!

Herondale is an equal opportunity employer. We value and promote diversity in the workplace. _Diversity_ refers to human differences that exist in the workplace, including those based on culture, ethnicity, gender, sexual orientation and age. Herondale believes that promoting diversity plays an important role in attracting the widest pool of qualified applicants, fostering greater innovation and creativity, and enhancing our communication and relationships with customers and the community.

Herondale is committed to enhancing our diversity and demonstrating that commitment to our employees, customers, and community. We promote diversity by developing policies, programs, and procedures that foster a work environment in which differences are respected and all employees are treated fairly.

Hotel Portfolio Manager

Senior Manager – Business Operations

Duration: 12 month Contract

Pay rate: Up to £415.80

Location: Remote - Occasional travel to Maidenhead

CPL have an opportunity for an experience Senior Manager – Business Operations to join a global pharmaceutical company that focusses on vaccines, this is an excellent opportunity contributing to helping protect the lives of millions of people across the world.

The Business Operations Manager is an integral member of the GSPV Business Operations Team, responsible for providing information, guidance and coordination to support all functions within the GSPV organisation that will allow it to operate effectively. The ideal candidate will provide implementation of globally aligned processes associated with:

• Resource demand planning & forecasting

• Budget & forecast creation & management

• Analysing & reporting on GSPV operational and fiscal performance

• Maintain the current list of GSPV Purchase Oder across the clients database.

• Provide training assistance for GSPV areas with newly developed financial processes

• Support policies & procedures to streamline billing & collection processes

Required Experience:

• Proven ability in financial acumen and working with Industry tools (e.g., Ariba, SAP, Smartcore, BPC, Clarity etc)

• As a guide a minimum of 5 years’ experience in managing departmental budgets

• Experience preparing resource and financial budgets / forecasts.

• Experience preparing executive level reports

• An ability to forward think, solving problems of a complex and diverse nature. Advance Excel and financial system expertise working independently.

• Attention to detail.

Education:

Degree (Bachelor/Masters/Diploma) in a Business related and/or scientific/medical/pharmaceutical/Financial discipline, preferably combined with relevant GSPV trial experience with a business focus

Senior Manager Business Operations

We are seeking an experienced **Head of Go-to-Market (GTM) Operations,** who will lead our growing GTM Operations team, and accelerate our global revenue growth. This critical role will be responsible for architecting and driving operational excellence across our Sales, Marketing, Customer Success, Services and Partnerships functions. Reporting to the CRO, your team will own and optimize our GTM technology stack, design and implement efficient processes, deliver reporting and analytics, manage strategic projects, and provide impactful team enablement programs. You will be a trusted partner to GTM leadership, providing data-driven insights and recommendations to improve performance and drive revenue growth.

**_What you'll bring to the role_**

*   8+ years of experience in GTM Operations, RevOps or Sales Operations.
*   Proven track record of leading and managing high-performing teams in software companies.
*   Deep experience with GTM processes and technology stacks.
*   Strong analytical skills, and experience addressing complexity with a problem-solving mindset.
*   Excellent communication and interpersonal skills.
*   Experience with project management methodologies.
*   Strong understanding of sales, marketing, and customer success metrics.
*   Ability to work in a fast-paced, dynamic environment.

**_What you'll be doing in the role_**

*   Develop and execute the GTM Operations strategy, partnering with the CRO and GTM Leadership team, aligning with overall company objectives.
*   Build, lead, and mentor a high-performing GTM Operations team.
*   Drive continuous improvement initiatives to enhance GTM efficiency and effectiveness. Design and implement efficient and scalable GTM processes.
*   Own and optimize the GTM technology stack (including CRM, marketing automation, sales enablement, analytics tools). Evaluate and implement new technologies to improve GTM efficiency and effectiveness.
*   Develop and maintain detailed revenue analytics and reporting. Ensure data integrity and accuracy across all GTM systems.
*   Analyze GTM data to monitor key performance indicators, identifying trends and opportunities for improvement. Provide actionable insights to the GTM leadership to inform strategic decision-making.
*   Lead and manage strategic GTM projects, ensuring timely and successful completion.
*   Coordinate with cross-functional teams, partnering closely with Finance, Data, Support and Supply teams.
*   Develop and deliver effective GTM enablement programs, including training and resources. Ensure GTM teams are proficient in using GTM systems and processes. Create and maintain a knowledge base of GTM best practices.
*   Oversee administration of sales compensation plans, including quotas, territories, and plan enhancements.

**_Why Prolific is a great place to work_**

We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.

We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation – one that reflects the breadth and the best of humanity.

Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.

Head of Go-to-Market Operations

The Carrier Manager plays a pivotal role in owning and growing KORE’s relationships with MNO’s You’ll be responsible for shaping partnership strategy, strengthening commercial terms, and ensuring seamless delivery of connectivity solutions globally. From strategic contract negotiations to overseeing network sunsets, your work directly impacts on how KORE brings high-performance IoT connectivity to life. **Core AccountabilitiesFinancial**

*   Structure and negotiate contracts that support KORE’s strategic goals and deliver strong value for money
*   Partner with Sales to provide insights, data, and carrier intel to win competitive tenders and unlock new growth opportunities
*   Drive accurate monthly invoice reconciliation and approval processes in collaboration with the Carrier, Finance, and Ops teams - resolving disputes swiftly to protect margin and maintain carrier trust

**Customer**

*   Cultivate strong relationships with carrier partners to ensure access to competitive connectivity and world-class support
*   Act as a critical problem solver for customer issues related to network delivery, collaborating with internal and carrier teams to resolve escalations quickly
*   Lead onboarding of new carrier partnerships and eSIM profiles – coordinating across stakeholders to ensure delivery milestones are met
*   Maintain an up-to-date global network sunset database and partner with Sales to develop transition strategies from 2G/3G to LTE and LPWAN technologies, minimizing customer churn

**Business Process**

*   Deliver performance insights and metrics to executive stakeholders, helping guide strategy and decision-making
*   Collaborate with Sales on special pricing or service requests - ensuring positive, aligned engagement from carrier partners to improve win rates and margin
*   Work closely with Product to identify and source next-gen carrier capabilities that enhance KORE's value proposition and differentiation
*   Serve as a highly effective cross-functional liaison - operating independently while keeping leadership informed and aligned

**Learning and Development**

*   Build and maintain a comprehensive knowledge base of the competitive landscape, including carrier pricing models, product innovation, and market positioning across major MNOs and MVNOs
*   Serve as the internal subject matter expert on carrier capabilities, identifying and communicating how KORE can differentiate itself in the market through unique partnerships, pricing, or technology
*   Provide ongoing market intelligence to Sales, Product, and Executive teams to inform strategic decisions, enhance partner proposals, and stay one step ahead of competitors
*   Represent KORE at industry events, webinars, and forums where carrier strategy, connectivity innovation, and IoT trends are being discussed
*   Maintain a working knowledge base of regulatory developments and proactively brief internal stakeholders - especially Sales - on key updates and regional nuances

**Qualifications**

*   Substantial experience in the Telecom or IoT space, ideally within MVNO environments
*   Commercial negotiation experience at a management level
*   Strong technical understanding of network operations and connectivity products
*   Bachelor’s degree or equivalent experience
*   Demonstrated project management success

**Skills/Competencies**

*   Excellent presentation and communication skills - confident at all levels, from peers to executive leadership
*   Strategic mindset paired with hands-on execution ability
*   Advanced Excel and data analysis capabilities
*   Natural collaborator with the ability to influence without authority
*   Strong multitasking skills - comfortable juggling complex projects under tight timelines
*   Independent thinker and proactive communicator
*   Skilled at translating technical requirements into actionable solutions

**KORE VALUES–IoTERS**

*   I – Innovation
*   o – One Team
*   T – Trust & Integrity
*   E – Equality & Diversity
*   R – Results Focused
*   S – Supportive & Collaborative

**Other Duties** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. **WORKING CONDITIONS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to remain stationary; move; lift, push, pull and/or move up to 15 pounds. The employee must regularly sit; use hands to finger, handle, or feel; reach with hands and arms; communicate. Specific vision abilities required by this job include close vision. KORE Wireless Group, Inc., is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. KORE is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KORE are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identify and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KORE will not tolerate discrimination or harassment based on any of these characteristics.

Carrier Manager

**Job Title:** Operations Manager

**Location:** Remote (UK-based)

**Job Type:** Full-time (40 hours per week, Monday to Friday)

We’re looking for a high-energy, driven Operations Manager to join our team! If you come from an accountancy or financial services background and are passionate about operations, leadership, and driving efficiency, then this is the perfect opportunity for you. You’ll play a key role in leading our Global Business Services (GBS), Business Process Outsourcing (BPO), and Project Management Office (PMO) teams to new heights while ensuring that our operations run like clockwork.

About the Role:

This is a fantastic opportunity to take the reins of day-to-day operations, making a tangible impact across the business. You’ll oversee our GBS, BPO, and PMO teams, ensuring they are working at full capacity and driving towards business objectives. If you’re a natural leader who thrives in fast-paced environments and knows how to optimise processes for maximum impact, we want you!

Key Responsibilities:

**Team Leadership & Oversight:**

*   Be the go-to person for the GBS, BPO, and PMO teams – driving performance, engagement, and making sure the team is performing at its peak.
*   Track and monitor team billability and efficiency, ensuring we’re always delivering top-notch results.

**Regular Check-ins & Support:**

*   Lead regular check-ins (daily, weekly, monthly) to ensure everyone is on track and working towards their goals.
*   Address roadblocks and challenges head-on, providing the team with guidance and support to ensure projects stay on track.

**Performance Management:**

*   Utilise your analytical skills to assess performance metrics, spot trends, and identify areas where we can improve.
*   Implement data-driven strategies to improve productivity, streamline processes, and drive operational excellence across all teams.

**Collaboration with Leadership:**

*   Work directly with senior leadership to ensure alignment between team activities and overarching company objectives.
*   Keep leadership in the loop with regular updates on progress, performance, and any potential issues that could impact operations.

**Process Optimisation:**

*   Leverage your financial services or accountancy background to drive process improvements and boost efficiency across our operations.
*   Lead initiatives that streamline workflows and enhance service delivery to ensure we remain at the forefront of our industry.

What You’ll Need:

*   Experience in operations management, particularly within a GBS, BPO, or financial services environment.
*   A strong understanding of accountancy processes, BPO operations, and project management principles.
*   Previous experience in consultancy, business transformation, or process optimisation is a massive plus.
*   An understanding of financial metrics and performance management, with a keen eye for detail.
*   Excellent communication skills and the ability to engage effectively with senior leaders and team members alike.
*   Strong problem-solving skills with a proactive approach to tackling operational challenges.
*   Comfortable working remotely and leading a distributed team.

What We Offer:

*   Competitive salary (up to £42k, depending on experience).
*   Flexible working hours and a focus on maintaining a healthy work-life balance.
*   Opportunities for career growth, development, and professional advancement.
*   A dynamic and collaborative company culture where your contributions truly matter.
*   A range of other location-specific benefits to keep you happy and motivated.

Operations Manager

Billing Assistant - Finance **Application Deadline:** 19 April 2025 **Department:** CSG - Business Operations (Audit / Risk / Client Account Management / Finance / People / Procurement / Property and Facilities / Sales and BD / IT) **Employment Type:** Permanent **Location:** Remote - England and Wales **Description** We have an exciting opportunity for a Billing Assistant to join our Billing team within CSG Finance Service Centre on a permanent basis, reporting directly into the Billing Supervisor, the main responsibility of the Billing Assistant will be to work as part of the Billing team in achieving accurate billing and achieve the firms billing targets. A typical day will involve liaising with partners and lawyers to resolve billing queries, updating and amending file data to ensure correct billing and processing proformas. All elements of the billing team work together to ensure efficient billing and matter management. What you will do?

*   Responsibility for the billing of specific service lines / clients
*   Liaising and building excellent working relationships with all levels
*   Understanding the billing and data requirements to ensure effective and accurate billing
*   Sourcing and adding missing data to ensure accurate billing
*   Prompt query resolution, raising credit notes and reversals
*   Processing high volumes of invoices
*   Preparing excel bordereaux bill schedules and accompanying bill documents
*   Updating matter data
*   Investigating errors on billing guides to ensure overall compliance with client billing protocols, VAT charges and billing templates.
*   Handle confidential information in line with the firms data security protocols.

Who you are **Essential**

*   Professional, self-motivated and positive, able to demonstrate:
*   Experience in a finance function gained in professional services, preferably a law firm
*   Confident manner and personal impact to command the respect of partners
*   Flexible
*   Ability to prioritise and meet deadlines
*   Ability to work as part of a team
*   Ability to work unsupervised and on one's own initiative
*   Good written and verbal communication skills
*   Highly PC literate with strong systems skills, particularly in Excel, Ideally in 3E and Paperless (or similar).
*   Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).

**Preferred**

*   Knowledge of Solicitors Accounts Rules and VAT for law firms billing
*   Ebilling portals and experience

What's in it for you?

*   High levels of flexibility and a great work life balance - https://jobs.dacbeachcroft.com/whats-in-it-for-you/
*   A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
*   Opportunities for growth and progression including professional funding
*   In person and remote social events
*   Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive).

Billing Assistant - Finance

**Who are we?** 

At Mojo Mortgages we are on a mission to become the largest and most disruptive mortgage broker in the UK. With the support from our family of brands, including Uswitch, Money, Confused, and Zoopla, we're scaling fast and taking the industry by storm.

We're all about pushing the boundaries, doing mortgages differently, and delivering outstanding service that makes a real difference in people's lives.

We're looking for talented and driven individuals to join our team and help us achieve our mission. If you're passionate about making a positive impact, love to innovate and want to be part of a dynamic and fast-paced team, we want to hear from you.

**What you'll be doing-**

*   Contact pre-qualified online fact find leads, that have been generated through our online mortgage journey and vetted by our ground-breaking mortgage score system
*   Provide expert advice on whole-of-market mortgage options to our customers, utilising Mojo's custom built in-house software. This entails assessing customers' applications and delivering high-quality recommendations
*   Take a proactive approach to keeping your customer fully informed throughout the process and manage your pipeline efficiently and effectively
*   Collaborate with our exceptional team of administrators and case managers to support our customers' mortgage DIPS and applications, including requesting and checking customer documents
*   Support the Mojo product team's continuous innovation of outstanding
*   mortgage advice technology by actively testing new ideas and processes

**RequirementsWhat we need from you-**

*   You'll have CeMap and at least 2 years whole of market experience
*   Recent Experience with Residential purchase and preferably BTL mortgage advising (FTB, Portfolio landlords, Second homes)
*   Organisation - we are busy, constantly and change happens a lot, so you'll need to be organised, managing multiple cases at a time
*   You'll provide a best-in-class customer experience, going over and above each time for your customers
*   We are high performers so we are looking for performance-driven advisors that are accountable for the targets that'll drive the business and the industry forward. You'll have full access to your performance data to do this
*   You'll be flexible and work a mix of early and late shifts as well as 1 in 4 Saturday shifts

**Our Company Behaviours**

At Mojo, we opt to stand by behaviours as opposed to values. Behaviours are more useful than values because they're concrete and actionable, not abstract. Our core behaviours below provide the blueprint of how to thrive at Mojo.

*   Keep **Exploring** Put
*   **People** First
*   **Love** What You Do
*   Always **Accountable**
*   Care **Personally**, Challenge **DirectlyBenefitsWhat you'll get in return..**

100% remote working, £35,000 base salary (increasing up to £42,500 through tenure and performance), Great commission scheme, 25 days holiday plus bank holidays.. and because that isn't enough, you will also get an extra half day off for your birthday, full day off if you move house and 2 companywide close down days per year.

You'll also benefit from-

*   Commission guarantee for your first 2 months
*   Work from anywhere in the world for up to 22 days per year
*   Sick pay and sick pay insurance
*   Wellness programme (Able Futures)
*   Internal Mental Health First Aiders
*   Subsidised private medical insurance
*   Critical Illness cover & Death in service
*   Enhanced parental & adoption pay
*   Compassionate leave
*   Long service awards up to £3000
*   Relaxed casual dress code

We're building the best advice team in the UK. We don't want people who think they can ‘do the job', we want people who think they can push the role to new heights. If that's you, we'd love to hear from you.

#Mojo

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